eLation Relay 24.301.24.3.420 - App Store

eLation Relay is a technician focused companion app for elation billing systems serving customers in the telecom industry.

Features include:
- Reserve, edit, and complete orders for telecom and metered services
- Add and edit subscriber service features and charges
- Complete appointments with features such as a calendar view and easy contact options based on subscriber preferences
- Start new trouble tickets or complete existing ones
- Reserve, edit, and complete locate tickets with integration into eLation Mapping
... and much more

Version History -Locate tickets from Okie811 with the response codes No Access or Correction Required will now allow comment entry 1.24.3.420 08/01/2025 Added advanced settings for barcode scanning:
-Available from the Scan Barcode page
-Multiple Barcode scanning is now supported, a popup will appear to choose the desired result when multiple barcodes are detected
-Scan settings will save to the device and so will persist between sessions
Barcode Scan Advanced Settings:
-Quality: Camera quality (high or highest)
-Prefer Centered Barcode: Prioritize barcodes scanned in the center of the camera preview
-Multiple Barcode Pooling: Scan will attempt to find multiple barcodes. Recommended to turn off "Prefer Centered Barcode" if using this setting
-Use Front Camera
-Camera Zoom (1x-2x)
-Tap To Focus 1.24.3.389 06/24/2025 -Improved comment add & edit areas to function better with long lists of snippets 1.24.3.362 05/14/2025 -Fixed an issue when browsing for pictures in Documents where the orientation of the image could switch 1.24.3.339 04/04/2025 -In Locates when the option to show tickets assigned to other technicians is enabled, the technician name will now show
-Increased minimum quality of pictures when added in the Documents area 1.24.3.327 03/19/2025 -Fixed an issue where browsing for SDP devices from a new diagram would not provide results
-Fixed an issue where a ticket solution error message may not clear properly when setting a solution
-Partially reworked calendar to fix issues switching days
-Added check for Live Messenger permission 1.24.3.320 03/11/2025 -Updated locate response codes for Indiana 811 and MN Ticket Check
-Fixed an issue entering custom purchase discount amounts 1.24.3.287 01/28/2025 -Fixed an issue viewing usage
-Fixed an issue emailing generated PDF documents 1.24.3.272 01/16/2025 -Fixed issues entering custom defined USOC attributes with Value List types (drop downs) 1.24.3.255 01/02/2025 -Fixed an issue registering for push notifications
-Fixed order report zoom 1.24.3.244 12/12/2024 -Improved performance of text filter in Available Orders
-Added message in Scan Barcodes when camera permissions are denied 1.24.3.240 12/10/2024 -Fixed a freeze when entering purchase serial numbers from the purchase attribute details 1.24.3.239 12/08/2024 -Replaced barcode scanning detection
-Disallowed obsolete technicians in automatic Locate access 1.24.3.235 12/05/2024 -Fixed an issue changing a trouble ticket solution category when a solution was already selected
-Improved signature drawing quality
-Fixed keyboard not dismissing when searching from Account Search, Add Charges, and Add Merchandise 1.24.3.220 11/21/2024 -Fixed keyboard not dismissing on locate Find Ticket filter
-Changed Available and Claimed order filters to only fire on confirmation or clear which greatly improves performance 1.24.3.216 11/15/2024 -Fixed Claimed Orders crash on devices running iOS 18
-Fixed an issue adding a marketing opportunity 1.24.3.213 11/09/2024 -Fixed an issue scrolling in the locate Find Tickets area 1.24.3.210 11/07/2024 -Added check for LMV2 for tech on the way SMS setup
-Improved barcode scanning
-Improved ticket entry defaulting 1.24.3.205 11/04/2024 1.24.3.168 09/25/2024